Welcome to our website. By accessing this website or requesting our kitchen appliance repair and maintenance services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or services.
1. Our Services
We provide independent repair and maintenance services for various kitchen appliances, which may include:
Gas Stoves
Hobs
Cooktops
Cooking Ranges
Kitchen Chimneys
Other kitchen appliances
The availability of services may vary depending on the appliance, brand, model, location, and nature of the issue.
2. Service Requests
Customers may contact us through our website, phone, email, or other available communication channels to request a service.
Providing a service request does not automatically guarantee that the service will be completed. Service availability may depend on technician availability, location, appliance condition, spare parts, and other relevant factors.
3. Inspection and Diagnosis
Our technician may inspect and diagnose the appliance before carrying out any repair.
The final repair requirements and estimated charges may depend on the actual condition of the appliance and the issue identified during inspection.
4. Service Charges
Service charges, inspection charges, repair charges, labor charges, and spare-part costs may vary depending on the appliance and required work.
Customers will be informed of applicable charges before proceeding with major repair work, wherever reasonably possible.
Additional charges may apply if additional problems or replacement parts are identified during the repair.
5. Spare Parts
Replacement parts may be required to complete a repair. The availability of spare parts may depend on the appliance model and manufacturer.
Where applicable, customers will be informed about the required replacement part and its cost before installation.
6. Customer Responsibilities
Customers are responsible for providing accurate information regarding:
Appliance brand and model
Appliance condition
Service requirements
Service location
Contact information
Customers should provide reasonable access to the appliance so that the technician can safely inspect and service it.
7. Repair Limitations
Some appliances may not be repairable due to severe damage, age, unavailable parts, unsafe conditions, or other technical reasons.
In such cases, we may recommend replacement or another suitable solution. Repair cannot be guaranteed for every appliance or technical problem.
8. Service Warranty
If any warranty is provided for a particular repair or replacement part, the applicable warranty terms will be communicated separately.
Warranty coverage may be subject to specific conditions and may not cover damage caused by misuse, physical damage, electrical issues, unauthorized repairs, accidents, or other external factors.
9. Cancellations and Rescheduling
Customers may contact us to cancel or reschedule a service request.
We request customers to provide reasonable notice whenever possible. Any applicable inspection, visit, or other charges will be communicated to the customer as applicable.
10. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, service descriptions, pricing, availability, and other information may change without prior notice.
We do not guarantee that every piece of information on the website will always be complete, current, or error-free.
11. Third-Party Brands
We provide independent repair and maintenance services and are not authorized by or affiliated with appliance manufacturers unless expressly stated otherwise.
All brand names, logos, trademarks, and product names mentioned on the website belong to their respective owners and are used only for identification and compatibility purposes.
12. Limitation of Liability
We will make reasonable efforts to provide professional repair and maintenance services. However, we shall not be responsible for issues resulting from pre-existing appliance conditions, normal wear and tear, misuse, unauthorized modifications, electrical problems, accidental damage, or circumstances beyond our reasonable control.
13. Website Use
You agree not to misuse this website or attempt to interfere with its operation, security, or availability.
You must not use the website for unlawful activities, fraudulent purposes, or activities that may harm the website, business, technicians, or other users.
14. Changes to These Terms
We may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page with an updated Last Updated date.
Continued use of our website or services after changes are posted indicates acceptance of the updated Terms & Conditions.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: suhailk82180@gmail.com
Email: info@servicesupport.co.in
Toll-Free Number: 18002026237
